Maersk Line recruits 01 Digital Transformation Manager
Maersk Line
Dakar, Sénégal
Transports et logistique
Digital Transformation Manager
Full time
SN – Dakar
Opportunité
The Digital Transformation SME will be responsible for reviewing the existing internal business systems/processes and propose and manage improvements through digital approaches and tools. This is role will report to the Area Continuous Improvement Manager within the Customer Experience function.
Responsibilities
Develop and drive an overall digital transformation roadmap in all locations in the area
Review existing internal business processes and systems and identify areas of improvement through Digital
Partner with global Platform owners to ensure the current and future local business needs of the organization are considered into and prioritized at the right level on the global pipeline
Work with local stakeholders to always challenge the “as-is” in order pave the way for future digital releases to be the smoothest possible across area
Assist with the development of new fit-for-purpose digital solutions to improve operational efficiency and improve service level where no global solutions available
With the Area E-commerce Specialist, champion the digital transformation tools and conduct training to relevant teams within the organization
Keep up to date with digital trends and best practices to always ensure the organization is operating in the most effective and efficient way for employees and for customers.
Work with the rest of the Continuous Improvement Team and specific focal points within and beyond the Customer Experience function to identify potential roadblocks and implement processes and practices that enhance the employee and customer experience
Work with Learning and development focal, to build and develop in-house digital capabilities
Manage Digital projects in the area
Informations supplémentaires
Ref. R13163
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A.P. Moller – Maersk is an integrated container logistics company working to connect and simplify its customer’s supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere – all over the world.POSTULER