Congo RDC

Maersk Line recruits 01 Customs Product Manager

Maersk Line recruits 01 Customs Product Manager

Maersk Line

Cape Town, South Africa
Transports et logistique
Customs Product Manager, South Africa & Mauritius
Full time
ZA – Cape Town
Opportunité
We’re on a landmark journey to simplify global trade. It brings the chance to have a major impact on the world economy, but also, on your career development.
Energizing and pioneering, this is an environment that keeps you motivated. You’ll be joining a genuinely diverse, talented team that’s passionate about being there for customers and for each other. And thanks to our global scale, you’ll be well-placed to explore Maersk opportunities around the world.
At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job. We value diversity in all its forms, including – but not limited to – gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
As a Customs Product Manager within Maersk´s Product Team, your primary purpose as subject matter expert is driving MCS growth in line with the area MCS business strategy; by securing new business with quality clients and to continue to position our service as a leader in the industry
Who we are looking for
The successful candidate has proven experience working in a clearing and forwarding environment or even a regional customs manager with responsibility for both the execution teams as well as customer engagements and driving the conversations. This person will be very comfortable being the subject matter expert in discussions with customers on their customs portfolios.
You are an assertive communicator with a great commercial flair and the confidence to have a presentation and a discussion with the customer and drive a sale.
What you will work on
Your day-to-day would be largely engaging with sales on global tenders and/or local tenders and then making sure that the that the team achieves the targets when it comes to the PNL perspective.
Who you will work with
You will work with Maersk´s Customer service teams, Product Team, Operations and Customer Experience, Finance, Technology, Procurement, Legal & Compliance Teams.
You will also work with a variety of external stakeholders: Clients and potential clients, Customer service vendors, Customs regulators, and Government agencies.
Key responsibilities include
Product growth and development
Define growth opportunities by collecting market intelligence, Product development, improvement and expansion.
Align with commercial leadership and execute CHB sales strategy
Define value proposition and differentiators for CHB product
Develop creative solutions that align with our product offerings
Align with CHB tender team to ensure high quality, competitive response to RFI/RFQ’s
Understand client’s business for competitive pricing proposals
Participate in major accounts’ business reviews
Work closely with Marketing team to create CHB campaigns and collateral for social media, industry conferences and website
Collaborate with the Ops and Compliance teams to deliver unparalleled service
Grow the sales pipeline
Define growth opportunities by collaborating with Sales team
Deliver pipeline growth and new revenue in line with the plan
Support all SFDC, Negotiating Platform and other digitalisation and standardisation initiatives and requirements
Work with the account owner with direct engagement as SME
Actively pursue cross-selling opportunities
Partner with solutions team to develop new offerings to clients
Active participation in team meetings to help drive engagement
Execute implementation plans for on-boarding new clients
Who we are looking for
Minimum 8 years industry experience in Customs Brokerage, Trade Compliance and proven business development track record
Bachelor’s degree preferred.
Excellent communication, interpersonal and time management skills.
Excellent customer service skills.
Strong understanding of Customs Services requirements including QBR’s standard KPI requirements and standard reports.
Direct and in-person employee and client contact,  travel required.
Strong knowledge of Customs product / market.
Collaborative mindset, creative problem solving, analytical skills.
Strong business and commercial understanding.
Ability to manage complexity.
Must work well under pressure handling multiple tasks.
Understands global supply chain and the value of Customs Services .
Expertise in Chemical, Technology, Lifestyle, Reefer and or Automotive.
Informations supplémentaires
Ref. R34904
A.P. Moller – Maersk is an integrated container logistics company working to connect and simplify its customer’s supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere – all over the world.

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