CHB Team Leader

Morocco

Casablanca

Local

Other

Last application date: 22/12/2019

We offer

• An exciting career opportunity in an international, challenging business setting characterized by high pace and diversity.

• You will work with highly-professional teams in an environment where you will be valued, recognized and well-rewarded.

• Become a member of the Maersk Group, undisputed leader in the shipping industry.

• Be part of a young, professional, motivated team.

• Personal and professional development.

Key responsibilities

Build a good working relationship within your team and with your direct reports

• Supervise and develop your team through learning, development initiatives, coaching, goal setting, periodic feedback and reviews

• Setting objectives, KPI´s, 1on1s in accordance with the ML ambitions, together with your manager

• Improve constant team´s productivity and efficiency, while managing the workload & teams structure

• Work closely with other Maersk functional units, including Intermodal, Customer Service, Sales, Equipment to ensure the timely and cost-effective clearance / movement of customer´s cargo

• Gain overall customs knowledge across the team and understand the legal requirements

• Empower CHB team members to take first action when a functional obstacle emerges

• Escalate critical situations with appropriate recommendations

We are looking for

Education and Experience

o Bachelor’s degree and at least 5 years of experience in the Customs House Brokerage of practical knowledge or and equivalent combination of education and experience

o Experience in leading and developing a team

• Technical skills and competencies

o Strong negotiation skills

o Ability to lead meetings

o Strong understanding of Customs House Brokerage business and legislation

o Articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills

o Organizational and time management skills – multi-tasking and prioritizing, planning work activities efficiently to meet deadlines and high level goals

o Conflict resolution and negotiation – bringing others together and trying to reconcile differences