Maersk Line recruits 01 AR LnS Collector Specialist
Maersk Line
Libreville, Gabon
Transports et logistique
AR LnS Collector Specialist – Gabon
Full time
GA – Libreville
Opportunité
The Maersk Group is a global diversified organization with headquarters in Copenhagen. With over 80 000 people in more than 110 countries and 325 cities world-wide, Maersk Group is engaged in shipping and logistics services (depots, terminals, customs house brokerage, etc.) and other businesses.
Maersk Logistics and Services entity in Gabon has an opening for the Accounts Receivables Logistics and Services Collector Specialist position.
We offer a fantastic opportunity to be part of a winning team in a fast-paced environment while exposing you to a wide and challenging range of business issues through regular engagement with key stakeholders across all management levels within Maersk and providing you with opportunities to broaden your knowledge and strengthen your technical and professional foundation.
The purpose of this role is to be responsible for establishing and maintaining sound relationships with customers locally, ensuring that all customers payments are made according to agreed payment terms.
KEY RESPONSIBILITIES
Ensures effective and efficient collections for Maersk Gabon, such that the measurements show continuous improvement whilst aligning processes to the global standard
Together with Country Finance, GSC OTC team and commercial colleagues, establish and maintain the country dunning strategy (frequency and prioritization of customer contact)
Accountable for dunning and customer contact via phone, email or customer visits, ensuring all customers payments are made according to payment terms
To partner with other functions / GSC to enable process initiatives that brings in more control to our processes and enable a healthy engagement & remain simple for customers
Interact with customers reaching office for questions and disputes on invoices open in their statement
Ensures tight follow up on ageing outstanding to minimize impact of LOD on country’s GP and EBIT performances
Responsible to drive Customer outcomes through positive customer experience in finance related processes
We are looking for
A minimum of 2 years of working experience with customer-facing processes, and a good understanding of commercial processes (contracting, bookings etc.) with very good knowledge of the shipping industry.
Experience in working closely with offshore teams in service center is an added advantage
Finance background and experience are an advantage.
SAP & Kewill Experience
Good communication skills (towards both internal & external customers)
Team Player
Knowledge of Credit and Collections processes
Analytical skills
Ability to communicate and write effectively in English & French
Familiar with MS Office programs
AR LnS Collector Specialist – Cameroun
Informations supplémentaires
Ref. R34940
A.P. Moller – Maersk is an integrated container logistics company working to connect and simplify its customer’s supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere – all over the world.POSTULER