| Jumia Group recruits 01 Head of Jumia Global | |
| Description de l’offre Head of Jumia Global – Jumia (Full Time ) Nom de l’entreprise : Jumia Group Lieu de l’entreprise : Dakar, Dakar, Sénégal Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. • The marketplace helps millions of consumers and sellers to connect and transact. • Jumia Logistics enables the delivery of millions of packages through our network of local partners. • JumiaPay facilitates the payments of online transactions for Jumia’s ecosystem. With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people’s lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive. With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. Head of Jumia Global will work with logistic companies to provide End to End delivery of all Jumia global merchandise in line with agreed SLA and costs. Mains Responsabilities • Work closely with our logistics providers to ensure top-notch End to End logistic from seller country to our warehouse; • Prepare all documents required for overseas shipments; • Work with our warehouse and logistics teams to reduce average delivery time to our customers; • Liaise with our Finance team to ensure all the invoices and payments done to our logistic providers; • Constantly improve our customer experience (packages, labels, delivery time etc.); • Coordinate with CXP to handle customer requests for Jumia Global items; • Manage all stakeholders of Jumia Global in the country (Content, Onsite, IT, Finance, CS, logistics, marketing) and in central JG operations (commercial and operations team). • Others related tasks A Successful Candidate Will Fulfil The Following Requirements • A Bachelor’s or advanced degree in supply chain discipline or related experience • Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet etc. • Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc. • Strong attention to details • Excellent oral, written and telephonic communication skills • Ability to meet demanding targets; • Ability to work independently and in a team; • Strong drive and leadership; • Impeccable communication skills (spoken and written); • Analytical skills (proficiency in MS Excel is mandatory); • Exceptional organizational skills Expected Background And Technical Skills • Minimum 10 years-total experience in sales, operations and/or vendor management, experience, preferably within distribution, transportation or customer contact operations is required • Demonstrated success in cross-functional, global project/program execution. • Process oriented, well-organized with a high level of attention to detail • Excellent communication and negotiation skills We Offer • A unique experience in an entrepreneurial, yet structured environment • The opportunity to become part of a highly professional and dynamic team working around the world • An unparalleled personal and professional growth given the challenges that we propose you to take Niveau hiérarchique Directeur Secteur • Technologies et services de l’information • Internet • Services financiers Type d’emploi Temps plein Fonctions • Développement commercial • Ventes | |
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