Congo RDC

IFRC recruits 01 Senior Officer, Support Services

IFRC recruits 01 Senior Officer, Support Services

The International Federation of Red Cross and Red Crescent Societies (IFRC)

Democratic Republic of Congo

Senior Officer, Support Services 
National position
Jobnumber: S01044Contract Type: EmployeeClosing date: 05-Jan-2022Posting Start Date: 23-Dec-2021Location: CONGO, THE DEMOCRATIC REPUBLIC OF THEDuty Station: Democratic Republic of CongoDuty Station Status: N/ADuration: 9Accompanied Status: N/AGrade: Not applicable
Job PurposeThe incumbent will provide supervisory support to the Kinshasa Cluster offices, overseeing administration, security, information technology and logistics functions to ensure efficient and effective support to programmes and projects by the cluster offices.
Job Duties and Responsibilities
AdministrationSupport the provision of efficient and timely administrative services and running of the Delegation offices
Ensure effective management and compliance IFRC administrative policies and procedures and ensure minimum and consistent standards are applied in all offices of the FederationCoordinate travel services and visa services to facilitate staff movement in and out of country and required accommodation in accordance with the IFRC travel policySupport preparations for conferences, trainings, meetingsSupport the provision of outsourced ancillary services (gardening, catering, temporary staff such as cleaners) in conjunction with the Human Resources department as requiredSupervise the management, maintenance and cleanliness of IFRC buildings, following BCP protocols for office cleaning and the implementation of a green and sustainable strategySupport the provision of local procurement of office necessities, furniture and consumables supplies promoting efficient usage to eliminate wasteImplement standardized physical & electronic filing and archiving systemsSupport the provision of housing for international staff and the maintenance of the same as needed, in accordance with IFRC housing policies, initiating and terminating lease contracts in a timely mannerSupport the effective selection and management of administrative agreements (office equipment, leases, rental agreements…) following IFRC procedures including the e-contracting processMaintain key registers, locks and master keys for all facilities Information TechnologySupport the safeguarding of fixed assets and maintenance of a robust and updated asset management register.
Support the management of telephone services, monitoring monthly costs and liaising with IT Officer to obtain reportsSupport the maintenance of an updated inventory of IT assetsEnsure IT utilities are settled in time to prevent service disruptions.Ensure the provision of timely IT support and advice to cluster staffSupport the provision of strategic development advice to NS in the cluster concerning IT systems ProcurementSupport the procurement of supplies, customs clearance and forwarding in accordance with Federation procedures
Support the management of supplier files including requests for quotations, comparative bid analysis, placing of purchase orders and follow up on the delivery of goods and servicesSupport procurement documentation to full audit trail standards following standard IFRC proceduresSupport the provision of strategic logistics advice to cluster NSs SecuritySupport the coordination of security risk management across the Country Cluster, to ensure all IFRC personnel, assets, and operations are adequately protected and that the IFRC’s Minimum Security Requirements (MSR) are respected
Ensure timely delivery of risk assessments, security briefings and security advice, in particular in response to particular incidentsEnsure effective liaison with ICRC with regard to the L3 agreement and strong communication on security issues with all Movement partners in the country cluster Job Duties and Responsibilities (continued)
Supervision and Reporting       Provide effective leadership to the Support Services team, providing motivation and clear direction to team members
Ensure a customer-oriented approach with an eye to the IFRC’s main objective of supporting the humanitarian work of National SocietiesEnsure consistent monitoring and performance on Cluster key performance indicatorsSupport the preparation of procurement, administrative and IT reports as required.Support the Implementation of audit recommendations and updated policies, processes, and procedures
EducationBachelor’s Degree in business administration, economics, commerce, or any other relevant fields
Experience5 years relevant working experience in administration, logistics, security and ITExperience of commercial and contractual systems especially leasesWork experience with other international organizations, large NGOs and/or governmental development agencies, multi-cultural environmentPrevious experience within Red Cross movement would be an added advantage
Knowledge, Skills and LanguageStrong communication skillsTeamwork and excellent customer serviceSelf-supporting in computersSelf-initiative, ability to work under pressure and meet deadlinesAbility to work under pressure and to deadlinesFluently spoken and written English and FrenchGood command of one or more local languages of the country cluster
Competencies and ValuesProfessionalism, accountability and integrityTeamwork and communicationAttention to detailNational society relationsSensitive to diversityPOSTULER

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