IFRC recruits 01 Officer, Risk Communication and Community Engagement
The International Federation of Red Cross and Red Crescent Societies (IFRC)
Addis Ababa, Ethiopia
Officer, Risk Communication and Community Engagement
Posting Start Date:30-Aug-2022
Duty Station:Addis Ababa
Duty Station Status:N/A
Officer, Risk Communication and Community Engagement (RCCE) will work closely with the Country Cluster Delegation for Ethiopia and Djibouti and be responsible for coordinating IFRC RCCE support and technical assistance to the Ethiopia Red Cross and Djibouti Red Crescent in the implementation of the SLL programme in their respective countries. To this end, the RCCE officer will work closely with the National Societies programme focal points, the Operations Manager for Country Cluster Delegation, CEA and Community Health teams in ARO and MENA, and RCCE Working Group
Job Duties and Responsibilities
Under the Direction of the Country Cluster Delegation (CCD) for Ethiopia and Djibouti and supervision of the CCD Operations Manager, the RCCE Officer is responsible for providing technical assistance and support to the Ethiopian Red Cross and Djibouti Red Crescent while engaging all relevant team members including NS counterparts, IFRC programme related staff (CEA and Community Health teams in ARO and MENA), Partner National Societies, and external partners. The postholder is therefore accountable for the following tasks:
RCCE Technical Support in RCCE design and implementation:
Provide technical support in developing tools, topic guides, training and sampling methodologies for the perception surveys and qualitative assessment.
Support the NSs in setting up community feedback systems, conducting perception surveys, strengthening inter-agency coordination, and ensuring that tools, guidance and resources are shared to support NS to respond appropriately in promoting COVID-19 vaccine uptake
Support NSs with capturing a thorough understanding of the community context and existing knowledge, attitudes, beliefs, practices, and rumours circulating in the community around COVID-19 and health responses.
Support NSs to review, adjust, and improve the programme/response regularly, based on community feedback and monitoring
Promote a culture of learning and sharing within the National Societies, including ensuring previous successes and failures are used to inform new programmes and responses
Support NSs to capture and document examples of RCCE best practices, including community-driven approaches to COVID-19 prevention and management, for example physical distancing, hand washing, isolation etc
Ensures existing RCCE materials and resources including strategies, guidance notes, key messages and tools from ARO are shared with NSs
Organize and help conduct training of the Ethiopian and Djibouti RCs RCCE teams on the program technical components, ensuring a sound understanding of the activities and deliverables, emphasizing on the agreed technical RCCE/CEA standards for the SLL program.
Support the NSs with the development/adaptation and rolling out of Risk Communications and Community Engagement tools, methodologies, trainings, and capacity building activities to support vaccine uptake.
Job Duties and Responsibilities (continued)
Programmatic Monitoring, Coherence, Quality and Accountability:
Monitor AfCDC RCCE programme implementation in Ethiopia and Djibouti to ensure accordance with the Movement-wide commitments and minimum actions for Community Engagement and Accountability (CEA), and relevant policies and guidelines and report on any issues that arise.
Work closely with technical colleagues across the region, as well as inter-agency partners, to support use of the most relevant social science research, impact surveys and perception data to support the design of comprehensive and evidence-based community engagement strategies for vaccine uptake at country level.
Ensure RCCE socio-cultural research, analysis and key findings are shared with ERCS and DJRC.
Assist the National Societies and regional team in the routine data collections from the community feedback mechanisms and social listening channels to inform the RCCE strategy and key messages.
Support the ERCS and DJRC in defining risk management frameworks, mitigation, and control measures.
Working with the Information Management Officer, Health teams and RCCE Working Group members, support the compilation and updating of the 4Ws (Who does What, Where and When) mapping at country cluster level.
Representation and Coordination:
Represents IFRC in technical coordination meetings with Africa CDC, RCCE/Health working groups led by respective MoH and Red Cross Red Crescent African National Societies forums.
Represent IFRC in close coordination with AfCDC Regional Centres and focal points at country cluster level for the SLL program.
Represent IFRC in any relevant technical RCCE forum with partner agencies at country cluster level to promote COVID-19 vaccine uptake.
Work closely with global and regional CEA, Health and PMER colleagues to ensure there is coordination between RCCE efforts at the country level and regional and global levels
Support the ERCS and DJRC RCCE coordination efforts with external partners, including interagency RCCE Working Groups, UN agencies, other NGOs, and Government
Other Duties and Responsibilities
Contribute to the Country Cluster Delegation’s coordination mandate
Brief personnel deployed to support the SLL Program in Ethiopia and Djibouti
Perform any other work-related duties and responsibilities that may be assigned by the line manager.
A university degree in a relevant area such as community engagement, community development, social and behaviour change communication, sociology, anthropology, health education, or relevant work experience
IMPACT or equivalent knowledge
Experience in and knowledge of project management cycle
Demonstrable technical experience (3 years+) in risk communications, social and behaviour change communication and community engagement in epidemics, working at a national/cluster level
Experience in setting up and managing projects with a qualitative data collection focus, with sources such as community feedback mechanisms, interviews, focus group discussions, social media posts, etc.
Experience in planning and implementing targeted and appropriate behaviour change or risk communication under health approaches and activities
Experience of designing and delivering/trainings and building the capacity of staff and volunteers
Experience of supporting social science research and/or community feedback systems, including presenting and advocating for action based on findings
Ability to work collaboratively as part of a team in a challenging and highly fluid environment, handle constant change and stay flexible
Experience in designing and developing culturally appropriate and context specific IEC materials and messages, and media campaigns.
Experience working with WHO, UNICEF, IFRC and/or other partner organizations
Experience of working with UN Humanitarian Coordination Teams, clusters and health emergencies coordination systems
A good understanding of information management (including data flows, protection and analysis), as well as qualitative and quantitative data collection methods
Red Cross Red Crescent experience is an asset
Knowledge, Skills and Language
Previous working experience in the Africa Continent
Able to analyse and identify areas for improvements in programmes, operations through the integration of RCCE/CEA approaches and activities
Excellent interpersonal, communication and networking skills, able to build relationships with people at all levels of the organisation and with external partners and organisations
Good knowledge of epidemic response, including gender and diversity analysis
Highly motivated, self-starter and team player able to lead a process, engage others and create ownership, across multiple countries and cultures, both in person and remotely
Clear and engaging written and verbal communication skills
Proven good judgment and ability to work with complete integrity and confidentiality
Programme and project management skills (Preferred)
Ability to work within multi-cultural, multilingual, and multidisciplinary team
Fluently spoken and written English
preferred good commend of French
Competencies and Values
Communication, facilitation and listening skills
Respect for diversity
Learning and improvement
Collaboration and Teamwork
Results focused and accountability
Creativity and Innovation
Only shortlisted candidates will be contacted