IFRC recruits 01 Human Resources Officer

IFRC recruits 01 Human Resources Officer

The International Federation of Red Cross and Red Crescent Societies (IFRC)

Beira, Mozambique
Human Resources Officer
Closing date (Geneva time zone):04-11-2019
Duty station:Beira
Duty station status: N/A
Accompanied status: N/A
Duration:6 months
Category of Staff: National Staff
Grade: Not applicable
Vacancy No:IFRC03124
The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with 190 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.
Organizational Context
The International Federation of Red Cross and Red Crescent Societies (IFRC or “the Federation”) is the world’s largest volunteer-based humanitarian network. The Federation is a membership organisation established by and comprised of its member National Red Cross and Red Crescent Societies. Along with National Societies and the International Committee of the Red Cross (ICRC), the Federation is part of the International Red Cross and Red Crescent Movement. The Federation is served by a Secretariat based in Geneva, with regional and country offices throughout the world. The Secretariat is led by the IFRC Secretary General and provides the central capacity of the International Federation to serve, connect, and represent National Societies. IFRC country office in Mozambique (MCO) which is just reopening is part of the Southern Africa Country Cluster set-up and its role and mandate in Mozambique are defined as support to the Mozambique Red Cross (Cruz Vermelha de Mozambique, CVM) in managing the Cyclone Idai relief and recovery operation, programme/service delivery, resource mobilisation, ensuring quality and accountability to donors, coordination of NSD/BD activities towards CVM development and ensuring effective implementation of the Cyclone Idai Emergency Appeal and Annual Operational Plan agreed with the CVM. National Society Development (NSD) Delegate is directly reporting to the Head of the Country Office. In Mozambique, there are three Partner National Societies with in country presence These are namely the Belgian RC Flanders, the German Red Cross and the Spanish Red Cross. CVM has gone over the 10 years through a number of crisis which weakened the National Society substantially. New statutes were introduced in 2017 and a new governing board was elected and a new Secretary General appointed in the same year. Since his appointment a number of initiatives have started to reorganize the national society and to aim for financial sustainability in the future. New key staff, including Directors for Programmes and Finance and Administration were hired in the beginning of 2019.I 2018, OCAC was conducted. In March 2019 a powerful cyclone hit the central part of Mozambique caused several hundreds of casualties, widespread damage and resulted on huge loss of infrastructure and crops. The response of the Red Cross and Red Crescent Movement in support of CVM will put additional pressure on the National Society limited capacity and will demand scaling up of staffing and other organizational components. There is, therefore, an opportunity to use the emergency to support longer term NSD activities by putting deliberate efforts to strengthen the institutional and operational preparedness capacity of the CVM in all sectors especially in finance, HR leadership skills, branch development, volunteer management, PMER and logistics amongst many others.
Job Purpose
Reporting to the Human Resources Delegate, the Position incumbent is responsible for support on implanting and advancing Human Resources activities.
The Position incumbent will ensure that the organization’s leaders, managers and staff within the delegation receive quality, value adding and consistent HR services and advice that supports the operations whilst ensuring equity among staff and compliance with HR programs and policies.
An important aspect of the position is to work closely with the Mozambican National Red Cross Society (CVM) to support the HR processes in relation to Idai Operation.
Job Duties and Responsibilities
Recruitment and Resourcing:
Manage the whole recruitment process for Delegates and National Staff – from advertisement and selection, through contract, to support and briefing for the start of employment
Ensure job descriptions are appropriate and relevant from a technical point of view by liaising with relevant technical units
Make the job classification according to the salaries grid positions
Create/advertise and manage the vacancies on Ifrcjobs
Coordinate external vacancy advertising
Screen applications, liaise with managers and other HR officers regarding short-listed applicants
Together with main stakeholders (technical units) ensure short-listed candidates are suitable by doing competency and motivational interviews
Promote equity, transparency, and consistency in the selection process.
Strategic and tailored offer to selected candidates
Liaise with Nairobi for International Staffs
Liaise with National Societies for sponsored candidates
Liaise with CVM for positions funded by the appeal
Share the Operations recruitment weekly updated
Support effective and timely recruitment processes in Mozambique in close collaboration with the Africa Region
Workforce Planning
Administer the end to end contracting for all types of contracts
In liaison with HR Delegate and regional HR focal points follow up on e-boarding programmes
In liaison with HR Delegate and regional HR focal points, review National staff contracts for accuracy and alignment with the local labour laws
Liaise with the local labour lawyers when required
HR Administration
Ensure that all aspects of HR Admin – MyHR input, contract management, personnel files are efficiently managed and completed
Ensure that all HR processes comply with laws governing us (Labour Act, Staff Regulations, Code of Conduct)
Ensure that all Delegates/staff have in country ID CARD and business cards upon arrival
Prepare and organize in collaboration with the others departments, the induction of new staff (Welcome note, Briefing schedule, supervise the Briefing process for delegates and national staff)
Follow up on Staffs contracts (starting date, end date and extension if needed)
Follow up of probationary period and manage in collaboration with Line managers, the end of probationary period according to
HR guidelines
Manage staffing contact list as well as staff database and ensure its distribution on a weekly basis
Make regular update of the leave status or leave planning system
Work closely in collaboration with the Administration Officer to make arrangements for travel, accommodation and visa for incoming and outgoing international delegates or national staff
Manage with the support of the Administration Officer the international staff health issues within Mozambique and update regularly the Listing for all Delegates in country to be share with medicals facilities partners for any medical treatment in case of sickness
Manage in collaboration with the Administration Officer, the Staffs insurance in collaboration with the insurance companies (update of the list of Staffs and their relatives for the medical insurance, to request their incorporation and disincorporation at each start and end of contract)
Ensure Delegates and National Staff complete their exit formalities with all Departments (end of mission report, end of mission appraisal) and turnover all Admin items (ID Card, keys, dongle, phone, laptop, sim card) before departure in collaboration with the others departments
 Payroll Management – Compensation and benefits
Ensuring that the pay practices comply with state and federal laws and regulations
Manage the administration of the social security and pension for national staff, and ensure the proper implementation
Prepare payroll list, make it validated (by the Head of Country and the Finance Delegate)
Forward it to the Finance + Payslips for Salaries, Tax and Pension Funds payment processing
Provide the required documents and information to the external payroll provider
Review the payroll provided by the external payroll provider before passing the information to finance for salary payments
Follow up the payment of taxes and social taxes by the Finance or external payroll provider (when required) and make the double archiving of the documents and receipts transmitted by the Finance
Updating and maintaining payroll records.
Maintain updated information on staff salaries, allowances and ensure compliance with current laws and regulations in close collaboration with the HRD and Finance Department
Ensure timely, equitable, transparent and systematic approvals of HR benefits, entitlements, contracts
Administering the organization’s benefits programs (retirement plans, leave policies, wellness programs, insurance policies)
Calculation and payment of termination payments
For salaries revision, conduct a cost of living study and try to make the comparison with others NGO’s before requesting the validation and signatures requested
Performance Management
Work alongside managers to develop and establish highest levels of performance from their staff
Guide managers to perform the whole range of performance management activities (e.g. set objectives, appraisal, identify gaps and contribute to the definition of training and development actions as appropriate
Provide guidance and support to managers and staff in cases of poor performance and disciplinary situations
Share information received from Staff Development with all the team
Train staff in the use of the relevant tools e.g. performance online and advocate for highest standards of performance management
Ensure that staff are timely appraised and monitor quality of evaluations in compiling final appraisals for the HR files
 Capacity Building and staff Development
In coordination with units, implement timely and effective staff learning and development programmes
Relationship Management
Monitor staff/management issues and support/advise management and staff as appropriate to improve the relations and resolve the issues.
Advise delegates and national staff on HR policies and practices, advocate for staff to management, consult with Legal unit, Health officer and Stress counsellor as appropriate on matters affecting staff including occupational health and stress related issues
Be the partner of delegates and national staff, listen to them, provide answer to their queries, provide professional advice
Organise training for the Staff on HR policies
Encourage the staff to make online courses and use the learning platform
Develop staff skills by the management and supervision of the various trainings (Internal, External, on the field or at Headquarter)
Relevant University degree field or in social sciences
Professional qualification in HR and registered with a professional HR Body
Post Graduate qualification is an added advantage
3 year’s relevant professional HR practice
Experience of facilitating recruitment and on boarding processes
Experience of working for the Red Cross and Red Crescent
Experience working with governmental and international non-governmental organizations, authorities and agencies
Experience of handling confidential information
Experience handling employee relations matters
Experience in preparing staff payroll
Knowledge, skills and languages
Self-supporting in computers (Windows, spread sheets, etc.)
Ability to communicate with internal employees and external associates on all levels
Ability to work in a cross-cultural, cross-functional and multi-cultural environment
Ability to work with complete integrity and confidentiality
Excellent organizational, planning and influencing skills
Diplomacy skills
Skills in training and developing staff
Customer service
Fluently spoken and written Portuguese and English
Competencies and values
Communication; Collaboration and Teamwork; Judgement and Decision Making; National Society and Customer Relations; Creativity and Innovation; Building Trust.
The Federation is an equal opportunity employer.


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