IFPRI recrute 01 Réceptionniste/Assistante Administrative

IFPRI recrute 01 Réceptionniste/Assistante Administrative

Job Summary:

The West and Central Africa Office (WCAO) of the International Food Policy Research Institute (IFPRI) seeks a Bilingual Receptionist/Administrative Assistant. The successful candidate will assist in a variety of activities, including meetings/seminars and serve as the first point of contact for IFPRI’s visitors and collaborators. This position will provide front desk support, answer phones and skype calls, and is a reference for general information about IFPRI to visitors and callers. Interested candidates must have work authorization to work in Senegal.

Essential Duties:

Specific duties and responsibilities include but are not limited to :

• Act as the Dakar office’s receptionist, greet visitors and direct them to the appropriate party.
• Operate the phone system and office skype account transfer calls to the appropriate individuals
• Manage lobby screens.
• Receive, save, sort and distribute incoming correspondence
• Maintain internal office distribution /phone/address lists/databases
• Monitor the office general mailbox
• Scan documents for .pdf storage and accessibility
• Assist in the organization of seminars, workshops and other meetings as needed
• Receives and re-directs incoming organizational faxes.
• Provides communications-related support, including but not limited to typing documents, updating databases, emailing partners, faxing documents, etc.
• Assist in day-to-day general office & facilities management
• Coordinate with IFPRI Dakar Office Administrative Team on vendor and contracts payments
• Provide logistical support to the Senior Logistics Coordinator
• Assist in the organization of meetings as needed
• Provide feedback to the Management on the functioning of the reception area and propose innovations
• Other relevant job duties as assigned or required

Required Qualifications:

• Bachelors’ degree with at least 2 years of relevant experience
• Experience with communications, visitor orientation, public relations, or receptionist function in a multicultural setting.
• Excellent judgement in handling visitors and calls – identifying customers’ needs and determining best solution in an effective and efficient manner.
• Excellent business French language skills and clear and effective speaking skills
• Proficiency in English
• Service-oriented personality demonstrated ability to project and maintain a professional demeanor.
• Demonstrated good time management skills; ability to work under pressure.
• Proven knowledge of current web/intranet technologies, and online communication trends and best practices.
• Demonstrated outgoing, proactive style with excellent interpersonal skills

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