About Ground Truth Solutions:
Our mission is to ensure that people affected by humanitarian crises have a say in humanitarian action, from individual aid projects to global humanitarian reform. To achieve this, we collect feedback from people at the receiving end of aid. We challenge and support aid agencies to use this feedback to optimise their work. We also help agencies to understand and communicate the resulting insight back to affected communities. Finally, we work with policymakers, governments, and aid agencies to bring change to the humanitarian sector, while empowering people affected by crisis to express their views.

• Manage the design and smooth implementation of GTS feedback mechanisms and research projects; with individual aid organisations, within whole responses or on global initiatives;
  • acting as the main liaison with donors and clients, designing and refining research methodologies, managing data collection and analysis, producing reports and deliverables, managing project budgets
• Lead on the development and presentation of new proposals
• Contribute to the continued improvement of GTS’ work through research on new approaches and methodologies
• Manage GTS staff and support their professional development as well as supervise the work of independent consultants
• Provide advisory support and training to aid agencies to help them with the use and uptake of feedback
• Play an active role in the dissemination of GTS’ research and the advancement of advocacy strategies
• Represent GTS at international fora with a focus on influencing policies to make humanitarian aid more people-centered
• Contribute to GTS’ innovation and business development with humanitarian implementing agencies and donors, including national aid agencies
• Help refine and implement GTS’ strategy to influence humanitarian policy and practice
• Act as a member of the GTS Management Team and provide support or leadership in core responsibility areas (e.g. HR, finance, communications)

• Master’s Degree or higher in a relevant field (e.g. political science, development studies, business) or equivalent experience in the humanitarian space
• A minimum of 5-7 years of relevant experience, preferably in the field(s) of project management and implementation in humanitarian operations, monitoring and evaluation, donor reporting and data analysis
• Experience with multi-disciplinary, multi-national teams in complex emergencies / environments
• High level of familiarity of humanitarian sector and humanitarian accountability initiatives
• Experience in engagement with UN Country Teams, government officials, local civil society, INGOs, donors an advantage
• Willingness to travel for work to crisis affected countries, including conflict settings
• Experience of mixed methods research approaches
• Excellent communication and interpersonal skills; ability to represent GTS and the project professionally in external relations
• Strong organisation and coordination skills
• Demonstrated ability to work independently, creativity and flexibility in adjusting to challenges and opportunities
• Fluency in English and French is required

What we offer:

A 12 months contract (full time) under Austrian law with the possibility of extension. This includes a competitive salary package based on level of experience, 25 days of annual leave, 13 National Public holidays. The position will be based in Vienna – ranked the most liveable city in 2018.