Ericsson recruits 01 2nd Level Operations, Change & Release Manager
At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to inspire change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.
Are you in?
Our Exciting Opportunity:
We are looking for a member to be part of our Managed Services team! As a part of our MSIP Team member, you will play a key role in ensuring Ericsson standard change management process are followed up which will ensure success of our change roll out.
You as change owner will ensure the coordination within various domains within EWP network and enforce on various domain to follow right procedures are followed during change execution.
You will
- Analyze and prioritize change requests as per MSTOP guidelines
- Verify classification of RFCs/CRs into Emergency/Normal/Standard changes
- Coordinate impact validation activity for all configuration/network changes
- Evaluating Requests for Change (RFCs), the available resources, impact of change, and organizational readiness.
- Verify that all necessary approvals are present in change requests
- Evaluating the change impact and organizational readiness to limit potential risk.
- Document interactions with interfaces during change verification
- Communication Normal Change Schedules and Forward Change Schedules
- Extend support to Change Manager for delivery of change reports
- Ensure the Change Management process compliance towards WLAs and Wis
- Supporting the design of change implementation scheduling.
- Continue evaluate process and adapt to best interest of network.
To be successful in the role
- Experience in Managed Services in Operational assurance or SME areas. 3+ Years
- Experience in role of change manager. 1+ Year.
- Proven experience in IT environment preferably Ericsson BSS, EWP.
- Understanding of Ericsson Wallet Platform or adjacent BSS domains products as Charging System
- Strong leadership skills with focus on team performance
- Result oriented with customer first attitude
- Can handle stressful and ambiguous situations
- Self-motivated with strong drive and initiative, collaborative, relating and networking
- Outgoing personality that finds it easy to cooperate and establish relationships across organizational boundaries and in a global environment
- University degree in Technology.
Additional Requirement
- Solid understanding of change management process like build/test/verification.
- Excellent skills on MS Office tools.
- Project management skills
- Excellent verbal & communication skills,
- good to have project management skills.
- ITIL, PMP etc.
- Strategic thinking.
What happens next once you apply?
Read about the next steps here. For your preparation and reference, here is our overall Brand video and some insights about our innovations in 5G.Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact-based decisions are important, and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.
Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.
Cosing date : 7 August 2021.
Pour postuler à ce poste veuillez visiter jobs.ericsson.com.