MSF recruits 01 Operations HR Coordinator – Italy
Background
In 2020 MSF OCB has handed over the responsibility for the implementation of their Operations in Italy to MSF Italy. To handle the new projects, MSF Italy has established a new Department of Programmes, composed by a Humanitarian Affairs unit, a Medical unit and an Operations unit which includes the projects.
Within the areas of potential intervention, MSF Italy has identified operational needs in Rome with a focus on the marginalized migrant women in informal settlements, and in Palermo metropolitan area with a focus on migrants victims of intentional violence (ViV).
The Operations HR Coordinator position has been created as part of the Programmes Department. In particular, the HR setup of the Programmes Department is based on a lean design with a relative flat structure of hierarchy being the traditional coordination unit part of the Programmes Department at MSF IT HQ. According to this setup, the Operations HR Coordinator guarantees the HR management and legal and administrative support to operations in Italy in compliance with the OCB standards and in line with the Italian legal context. Legal and administrative expertise and final responsibility are centralized in the MSF IT HR HQ unit, therefore a close coordination with the HR HQ is mandatory to ensure compliance with Italian legislation. The Operations HR Coordinator represents the key link between the field team, the OCB HR Department in Brussels, and, at the same time, it guarantees the coherence with MSF Italy HRM, through mutual support and horizontal coordination with the HRHQ unit and HR Field department of MSF Italy.
In 2022, the Programmes Department will undertake a process of revision of governance and processes due to an internal reorganization and to a larger Field Recentralization Process, therefore, the current reporting lines of the position may change in the future.
Scope, reporting and accountability lines
- Supervises the definition and the implementation of human resources strategy for the Operations in Italy in line with OCB policies, ensuring they are in line with the context, the operational challenges and OCB HR Department vision, values and standards.
- Contributes to the development of a new organizational model in which a partner section is responsible to handle operations on behalf of OCB while the operations are being recentralized. S/he is the primary link between the Italian Ops, the other HR departments of MSF Italy, the HR Department in Brussels, the European Regional Support Team and the Field Recentralization Team in Brussels on all relevant HR issues.
- As a strategic partner to Operations, contributes to the definition and implementation of the Operations’ objectives with a focus on HR matters. Ensures the required HR capacities, by assessing and improving people capabilities, and guarantees their contribution and active participation in order to achieve operational goals effectively.
- Ensures that MSF acts as a responsible employer for the field staff together with HR departments. Supports proper management of HR.
- Guarantees the HR coherence in terms of strategy, policies and guidelines between OCB HR and MSF Italy HR departments.
- Puts in place monitoring systems concerning the respect of HRM principles and administrative and legal constraints.
Main tasks and responsibilities
- Is an active member of the Programmes Department Coordination Team, contributing to the Operations objectives definitions and strategic plan.
- Defines the HR set up of the operations and ensures the availability of people and competences needed, in the short, mid and long term (recruitment, work cost, management and learning development plans) in consultation and collaboration with MSF IT HR HQ and Field HR Unit.
- Contributes to planning and definition of Human Resources needs for the operations, in order to timely and efficiently contribute to the achievement of operational objectives.
- Policy definition, maintenance, and review: designs MSF IT Operations HR and Admin guidelines and policies ensuring compliance with MSF OCB and MSf Italy standards while trying to find the right alignment.
- Ensures, via the SLAF in the projects and the HR manager in coordination, the implementation of all HR Policies and Management Guidelines at field team level. Provides advice and technical expertise to the Programmes Department and field SLAF, in order to design job profiles, organisational charts and decision-making processes.
- Ensures a good knowledge of labour market: in terms of profiles available, level of qualifications; in close collaboration with the HR HQ department leads or requests labour market and benchmarking studies.
- Is responsible for the HR budget (and forecast) of the Operations and is the guarantor of the HR commitments taken during the ARO. Is responsible for submitting exceptions and deviations to OCB Head of Field HR or IT HR HQ, depending on the case and following the principle « apply or explain ».
- Monitors the HR & administrative quality of the mission. Uses control tools at his/her disposal in order to ensure the HR and administrative health of the mission and proposes changes/corrections to the Field.
- In coordination with MSF Italy HR Departments and OCB HR Department, develops, promotes and implements the Operations’ mobility policy according to the needs and the context and in respect with policies and standards.
- Ensures quality management of the contracts by liaising with MSF Italy HR HQ in charge of the legal compliance with Italian law of contracts and payroll.
- Ensures quality staff recruitment for national and international staff in compliance with Italian legislation and according to OCB and MSF Italy policies and standards through a structured and clear recruitment policy.
- Beyond the Operations in Italy ensures the alignment with HR institutional objectives and needs, such as supporting development of staff beyond their current role in the operations, promoting space to grow new staff (first missions) or staff under development plans, detachment, etc…
- Ensures the proper implementation of the OCB Performance Management System (PMS) throughout the Operations, for evaluating people performance and detecting training needs, in accordance to operational requirements, in order to improve people’s capabilities and enhance their contribution to operational goals.
- Defines an induction strategy for the mission.
- Ensures, in close collaboration with the medical team, the implementation of safety/security/medical protocols in order to ensure healthy and risk-free working conditions for all staff in the Operations.
- Provides expertise to coordinators/supervisors/activity managers on how to manage HR (team management, conflict management, stress early detection, communication, meetings…)
- Detects potential conflicts among Operations staff and intervenes advising the relevant staff on conflict resolution when necessary.
- Makes sure that cases linked to behavioural issues among Operations are prevented, detected and managed.
- Ensures proper end of assignment, debriefing and capitalization of experiences.
- Is the focal point at Programmes Department level for the administrative and legal compliance for any Memorandum of Understanding (MoU) -regarding Operations- in force between local partners (eg. Ministry of Health, etc.) and MSF.
- In close collaboration with the Risk Management Officer of MSF Italy, ensures that all HR insurances regarding Operations staff members are activated and compliant with Italian legislation.
- Is responsible to maintain a proper HRIS system.
Deadline for application: 7/11/2021
Desired starting date: beginning of December.
Only short-listed candidates will be contacted. Applicants not invited for interview within 4 weeks from the closure of the vacancy may consider their applications unsuccessful.
MSF Italy is an inclusive employer that fosters diversity and engages systematically to ensure that equal employment opportunities are provided without regard to age, race, creed, religion, sex, disability, medical condition, sexual orientation, gender identity or expression, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws.
Expériences / Formation
Profile and qualifications
| Education | Preferred degree in HR management, Business Administration and legal related studies. |
| Experience | Essential MSF working experienceEssential previous experience of at least 2 years in a relevant and similar position |
| Languages | Essential fluency in Italian (C1/B2) and in English (B2).Knowledge of French is an asset |
| Knowledge | Desirable: knowledge of employment laws and administrative practices in Italy |
| Competencies | • Strategic vision• Leadership• People Management and development• Planning and organizing• Teamwork and cooperation• Stress management |
Salaire
Conditions
Contract: Fixed term contract (12 months), Full-time. Level 1 of Italian CCNL of Commerce. Candidates should hold a work permit to work in Italy.
Gross Annual Salary: Euro 36.504 – 43.805, depending on MSF experience of the selected candidate.
Duty Station: Based in the MSF Italy Rome office, with frequent travelling to the field.
Compensation and benefits:
- Health Insurance: health insurance will be granted through the Italian National Health Care System plus an extra medical insurance (Sanimpresa) which covers medical costs and an extra general insurance (Assicurazione Generali) that covers for medical expenses for illness and hospitalization, permanent invalidity and death (100k).
- The staff will be entitled to a luncheon voucher worth €5 for each day worked for the entire period of his/her contract.
- Accommodation: MSF provides accommodation in the form of collective housing (shared accommodation with a contribution of 250 euro) or through an installation fee (una tantum) of 1,000 euro.
- Transport: MSF will cover a round trip ticket at the beginning and at the end of the contract and an additional round trip ticket will be paid by MSF between the place of domicile and assignment location every 12 months of contract for non-Italian residents.
Comment postuler
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