CRS recrute 01 Catholic Relief Services
About CRS
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
Job Summary:
You will partner with the Country Program (CP) Senior Management Team to provide overall strategic Human Resources (HR) direction for the CP in support of high-quality programs serving the poor and vulnerable. You will analyze and anticipate HR programs, services, and operations needs and challenges in the areas of recruitment, staff development, performance management, employee relations, compensation and benefits, onboarding/orientation, policies, staff care, and employee administration and introduce improvement solutions.
Roles and Key Responsibilities:
- Manage HR processes and activities to ensure they meet latest agency, donor, and local legal requirements and standards and reflect best practices.
- Provide professional HR advice and coaching to managers, staff, and partners on daily HR issues, especially in regards to recruitment, performance management, and employee relations.
- Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports.
- Lead training and professional development needs assessment and analysis and ensure the provision of focused and precise development programs for CRS staff and partners.
- Ensure staff retention strategies reflect competitive and equitable compensation and benefits and a work environment that fosters staff engagement, empowerment through proper supervision, and personal and professional growth.
- Monitor the culture to ensure staff actions reflect CRS guiding principles, where dignity, diversity, community, and rights and responsibilities of all staff are valued. May serve as the CP focal point for Code of Conduct & Ethics and contribute to ensuring adherence and accountability to Safeguarding policies.
- Act as the CP’s key point of contact, internally and externally, on all HR-related matters. Represent the organization in forums related to HR management issues to stay abreast of standards, local laws, and industry best practices and to maintain peer contacts.
- Oversee record keeping through personnel files and/or Insight that adheres to required CRS, donor, and local law regulations. As needed provide analytical reports on HR-related data, metrics and trends to support decision-making, workforce planning and development.
- Ensure that HR issues and challenges in the sub-offices are addressed by the HR department and that appropriate solutions are found.
- Contribute actively to the definition of the HR department’s strategy and annual action plans.
- Contribute to the development of policies, procedures and tools in order to effectively support operations.
- Ensure that a forward-looking approach is put in place to better anticipate the HR needs of the missions (qualitatively and quantitatively).
- Capitalize, share and disseminate HR best practices in order to achieve operational and strategic objectives.
- Contribute to identify and mitigate risks (HR, social, legal, financial, …) in the sub-offices.
- Contribute to the definition, implementation and monitoring of a policy to guarantee the well-being and safety of field staff responsible for project implementation.
- Contribute to ensuring a healthy and safe working environment that encourages employees to develop.
- Apply standards relating to the prevention of abuse.
- Ensure that the members of his team follow training and awareness sessions and apply the standards related to abuse prevention.
- Make recommendations and participate in the rationalization and optimization of the agency’s human resources
- Analyzes risks related to HR issues and alerts/issues recommendations where appropriate.
- Be responsible for the follow-up of administrative files and ensure that the status and functioning of the agency are in legal compliance with the requirements of the countries of intervention.
- Manage the financial aspects for the Human Resources area
- Manage social insurance, health insurance
- Ensure that the agency’s recruitment database is kept up to date with all documentation, correspondence, interview notes and candidate status.
Basic Qualifications
- Bachelor’s degree in Human Resources Management or Business Administration required. Master’s degree in HR Management, Business Administration or Organizational Development preferred.
- Minimum of five years work experience in HR, preferably with an International or local NGO, with at least three of these years managing an HR function and strong knowledge of HR best practices and standards.
- Required Languages – Excellent French and English (written and spoken), Portuguese a plus but not required.
- Travel – Must be willing and able to travel up to 10 % of his/her time.
Knowledge, Skills and Abilities
- Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how they approach each relationship.
- Excellent strategic and analytical skills with ability to make sound judgment and decisions
- Very good planning, monitoring and organizational skills
- Able to maintain confidential information
- Proactive, resourceful, solutions oriented and results-oriented
- Strong customer service orientation with excellent communication, interpersonal and negotiation skills
Preferred Qualifications
- Additional education may substitute for some experience.
- Experience with and demonstrated ability to analyze and interpret employment laws, regulations, policies, principles, concepts, and practices. Thorough knowledge of the local labor law.
- Staff management experience.
- Strong experience in presenting, facilitating, and coaching on HR topics.
- Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, HRIS.
Agency-wide Competencies (for all CRS Staff)
- These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Integrity
- Continuous Improvement & Innovation
- Builds Relationships
- Develops Talent
- Strategic Mindset
- Accountability & Stewardship
Supervisory Responsibilities
- HR officer (Senegal); HR and Admin Officer (Gambia); HR and Admin officer (Guinea Bissau)
Key Working Relationships
- Internal: Country Program Staff, WARO Regional People Officer (RPO), WARO Team, Global People Officer Team (HQ)
- External: INGOs; HR associations and network, CRS Lawyers
***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
Please send your application including a resume, a motivation letter to the following email no later than October 31st, 2022
Address: senegalrecruitment@crs.org
Subject: HR Manager
CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
CRS is an Equal Opportunity Employer