Congo RDC

Concern Worldwide recruits 01 Base Manager

Concern Worldwide recruits 01 Base Manager


About the role: This is a 12 month, new role with unaccompanied terms based in Goma, Nord Kivu province, DRC with a salary of €35,811 to €39,790 and benefits.

You will report to the Area Coordinator in Goma and will line manage the storekeepers, cashiers, logistics officer and administration assistant in Goma, and work closely with the Emergency Programme Managers (PMs), Logistics Manager, HR Manager and Systems Director (SD).


We would like you to start around 15th October 2019.


Your purpose: is to provide day-to-day support to the implementation of the programme by ensuring that the systems (logistics, administration, HR and finance) are functioning according to the needs of the programme and in line with Concern’s policies, procedures and standards. The Base Manager will be responsible for overall security management for Concern’s field operations in the Nord Kivu Province.


You will be responsible for:

Logistics, Finance and Administration for the Goma base:

  • Ensuring adherence to Concern’s systems and procedures for logistics, administration, HR and finance functions, with support from the AC and the SD.
  • Managing logistics functions (procurement, transport, storage, asset management) in Goma, ensuring all tasks are carried out in a timely manner and in line with Concern’s and donor procedures.
  • Responsible for maintaining up to date list of visitors to Concern programming in North Kivu as well as ensuring all necessary travel and logistics planning is being followed up by the relevant departments.
  • Fleet management; overseeing and maintaining the programme transport management system, including vehicle movement planning and scheduling maintenance/repairs etc.
  • Managing Concern’s assets in Goma ensuring all assets are recorded, tracked, marked and monitored using a full inventory and asset register, which is updated on a regular basis.
  • Overseeing the efficient management of Concern warehouses and stores in Goma through regular spot checking and ensuring they are operating in accordance with Concern procedures.
  • Overseeing the maintenance and running of Concern premises in Goma (office, residence and stores) ensuring that adequate supplies, staffing and support systems are in place. Special attention paid to generator management, maintenance, and fuel consumption.
  • Supporting the Finance and Admin Officer in his finance/administration duties, ensuring regular cash counts and financial checks are conducted. Human Resources management
  • Providing management oversight to the programme’s Logistics and Finance/Administration staff.
  • Recruiting (as necessary) and providing training to relevant staff on Concern’s systems and policies and ensure standards of transparency and accountability are in line with Concern policy and donor requirements.
  • Ensure that the Performance Development Reviews of base staff is done in a timely and proper manner.
  • Maintaining up to date staff lists and providing regular staffing reports to the AC and HR Department, advising on staffing needs. 
  • Communications and IT systems support:
  • In liaison with and support of the National IT officer, ensuring that computer and communication needs of the staff are regularly reviewed, budgeted for, and met, while ensuring that relevant operating protocols are adhered to.
  • Ensure that all HF, VHF and other communications equipment are operational, used in line with communication policies and that requisite training is provided to staff on usage protocols.
  • In conjunction with the National IT officer and programme management staff, ensure the training of all relevant programme staff in the use and maintenance of communications and IT equipment.Security and Representation
    • As the Security Focal Point in Goma, in close liaison with line management and with the PMs, ensure the day-to-day application of the Concern DRC Security Management Plans (SMP) and Standard Operating Procedures (SOPs) through collaboration with the Security Focal Group.
    • Ensure all staff and visitors are briefed on the SMP and SOPs and are fully aware of their duties and responsibilities related to security.
    • Represent Concern with local authorities and/or the UN OCHA Security meetings, INSO meetings and other members of the humanitarian community in Goma.
    • Undertake analysis of security incidents and trends in the zone of intervention and surrounding areas, ensuring that line management is regularly briefed on the security situation and advise as necessary in relation to adaptation of work plans and movement plans.
  • Ensure security information is up to date, relevant and communicated in a timely manner.
  • Liaise with and develop relationships/contact list of other INGOs and external stakeholders to follow the evolution of security situation and regularly report feedback to management.



Specific CRM (Complaints Response Mechanism) responsibilities:

    • Facilitate and coordinate the logistics of the management and extension of the Goma CRM and accountability initiatives and assist in annual staff training on Concern’s P4 and Code of Conduct and accountability commitments and initiatives.
  • Assist PMs in the provision of information to Programmes Director for Annual Accountability Progress Report and ensuring that the accountability implementation plan is being carried out.



Other Duties:

  • Provide input to country team budget development process particularly in relation to logistics, transport, stores, administration, communications, security and human resources and directly manage the Nord Kivu transport and admin budget.
  • Ensure that logs, transport and admin reports are compiled and produced to a good standard on a regular basis as required.
  • Implement the recommendations of the audit report
  • Train staff on HR, Logs and admin procedures
  • Ensure all staff and visitors are briefed on EVD Health Management Plan and are fully aware of their duties and responsibilities related to security and staff welfare.
  • Ensure that all necessary measures under the HMP (temperature checks, hand washing) are being followed in the Goma base


Town/City Goma
Experience 0 to 3 years
Positions Logistic & Office support
Areas of activity Water sanitation & Hygiene, Health
Country Africa, DR Congo
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