Capital Gain HR recrute 01 agent administratif
This is a multifunctional role which incorporates Admin functions and client management
Key Deliverables
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Meet & Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Hear and resolve complaints from customers/clients or the public.
- Maintain proper & orderly documentation/filing for all internal &external clients
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Analyze data to determine answers to questions from customers or members of the public.
- Schedule appointments and maintain and update appointment calendars.
- Supervision of Office Assistants in respect of janitorial services whilst maintaining the lobby or reception area.
- Taking messages and relaying them to the relevant department/companies.
- Attend to ad hoc duties as advised by Line Manager
- Coordinate Courier & Mail handling (in-coming and out-going)
- Stationery Management (call cards, ID Access etc.)
- Maintain office filing and storage systems.
- Monitor and order office supplies through Procurement / Finance.
- Coordinate with group procurement on purchase of cards and gifts for staff (anniversary, birthday etc.) and ensuring delivery
- Take action to reduce costs that are focused on creating greater efficiencies, economies of scale or better-quality resources for a project team, department, or business unit.
processes to provide quality customer service
Minimum Qualification/ Experience :
- First degree from a reputable University
- Minimum of 1- 2 years cognate working experience in a similar role within a corporate Organization.
Please, send your resume to recrutement@capitalgainhr.net
Closing date: 14 July 2022.