BIA Group recruits 01 Technical Trainer
Main Responsibilities/Accountabilities:
- Prepare and deliver training programs
- Facilitate a collective training session.
- Assessing the achievements of trainees.
- Evaluate the training action and realize the balance sheet.
- Provide training logistics.
- Design New training modules
- Update and improve existing modules
- Implement the guidelines of the forecast training plan
- Support for field technicians
- Participate on the development plan of the Training Center through marketing actions
Strategy:
- Monitoring of the training center’s development strategy
- Provide details on training programs to customers
- Makes recommendations based on the training reports
Operations:
- Organize training sessions (followed list of participants, classroom, training materials and pedagogical support etc.)
- Conduct training programs courses
People management
- Establish good group dynamic
- Implement an individual and collective coaching APPROACH
- Develop appropriate management style in adult learning with leadership
Communication
- Use appropriate language
- Develop main styles of communication (visual, auditory etc.)
Activity / Responsibility
- Analysis of internal and external training needs in collaboration with the Training Manager
- Develops modules (content, pedagogy, equipment)
- Evaluates the performance of training programs
Responsibility QSHE
- Comply with all applicable safety instructions on site at customers
- Alert any potentially dangerous situation
- Apply QHSE procedures
- Ensure customer satisfaction
Professional Skills (Example: Presentation Skills; Sales Skills; Project Management …)
- Excellent learning ability and presentation
- Excellent communication skills (written and oral)
- Team player
- Good management of interpersonal relationships
- Good analytical
- Good planning manager
- Ability to manage stress and change
- Good knowledge products
- Knowledge of MS Office
- French & English spoken and written
- Knowledge education methodology for adult is appreciated
- SAP & CRM knowledge is a plus
Qualifications & Experience:
- Have a minimum of 3 years’ experience as a trainer for adults
- Have at least 3 years, preferably technician training experience on products (mainly Komatsu) and distributed by BIA.
- Knowledge of the principles, techniques and process of transmitting technical know
- Have a proven multicultural experience (lived in Africa, business trip)
- French and English spoken fluently