Atos Senegal recruits 01 Digital Practice Lead
The CX practice Lead will be accountable for implementing the strategic plans and the horizontal portfolio offerings of the Practice with the Country cluster. He or She will be responsible for the portfolio growth through strong services & solution offerings & deliver profitability though execution lifecycle of horizontal offerings & lead market cost competitiveness, service quality.
Previous Experience:
- Relevant experience as Business Manager in Digital business with a strong track record in growing market share in existing and new clients
- A proven track record in managing communications internally and externally at strategic and senior Management level
- Experienced in creating a business community and functional teams
- Experienced in leading and motivating a large unit in a pressured work environment
- Management experience in a global matrix organization.
Béhavioral Skills:
- Identifies and communicates opportunities for additional business with the customer.
- Consistently identifies and pursues opportunities to create added value for both the client and Atos.
- Stimulates entrepreneurial behaviors in others.
- Demonstrates willingness to take calculated risks to achieve business advantage.
- Acts proactively on business developments.
- Strong drive to improve profitability by changing the business mix and cost structures.
People Focus:
- Ensure the organization has the right mix of functional and technical expertise, with the mix of resources, ensuring quality and cost competitiveness
- Develop employee’s skills supporting future technologies through training and certifications and engaging innovation in the local partner network
- Recognizes and appreciates cultural differences amongst people.
- Encourages everyone to feel that they are an important part of the organization and add value.
- Supports others to learn and develop.
- Helps employees to obtain a better understanding of their strengths and development areas, interests, and ambitions.
- Enables and encourages the enjoyment of work.
- Encourages positive and constructive feedback on performance, ensures the development of key talents and also addresses non-performance.
Client & Delivery Focus:
- Successfully deliver projects and services to high quality for customers under the direction and in collaboration with country cluster Industry Operations, the Client Delivery Executives and SDMs
- Builds relationships with customers based on mutual trust and respect.
- Knows the client organization and understands how decisions are made.
- Maintains constructive relationships with customers even when issues arise.
- Is seen as a well-respected sparring partner at different levels of the client organization.
- Supervise projects (organization, staffing, deliveries…).
- Manages & Monitors performance targets and deadlines in addition to quality standards and takes appropriate action if necessary.
- Manage P&L and financial performance of CX practice activity
- Manage the activity and find solutions to improve the margin on projects.
Dynamic:
- Demonstrates courage in pursuing goals and objectives.
- Identifies and overcomes barriers to success.
- Inspires others towards a clear future direction.
- Inspires others to take action.
- Acts as an effective sponsor for major change initiatives.
Other Knowledge & Skills
- Ownership and commitment to deliver results,
- Execution oriented;
- Understanding of Financial and Human Resources management principles and practices.
- Excellent leadership skills being able to build successful teams, providing clarity and direction;
- Strategic perspective, keeping overall objectives and strategies in mind.
- Good written and spoken English and French.
- Understanding of the different sectors within which Atos operates
Pour voir l’offre en entier cliquez ICI