|Atos recruits 01 Client Executive Partner (CEP)|
Description de l’offre
Client Executive Partner (CEP)
• Dakar, Sénégal
• Marketing – Communication
Atos recruits a Client Executive Partner.
Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion.
European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions.
The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.
The purpose of Atos is to help design the future of the information space.
Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence.
Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
What is the prime accountability?
• Overall owner of current engagement; achievement of deal business case
• Develop, mature, & expand the client relationship / maintain high CSAT
• Fertilization – upsell & grow / P&L (Profit and Loss) owner / maximize deal’s key financials
• Ensure all contractual obligations are being met
• Bring forward innovation & modernization strategies for client
• Understand competitive landscape within client’s environment
• Actively in building account business plans & strategy
Mindset & behavior
• Represent the “voice of the client”
• Actively sell Atos’ portfolio to enlarge ER (External Revenue) & further penetration
• Consistently advocate Atos’s value & commitment to the client
• Actively manage expectations, safeguard price vs. service expectation
• Maintain constant flow of innovative dialogue and FOM strategy
What is the outcome from that behavior?
• Year-over-year organic growth on the engagement
• NPS (Net promoter score) and client referenceable
• Contractual obligations are being met by Atos
• Atos innovations & modernization solutions are being adopted by the client
• Achieve/exceed engagement’s original business case
What is the impact on the client?
• Client expectations are being exceeded
• Retention & sole source renewals
• Atos is considered a critical business partner by the client
Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work.
Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.
Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.
Closing date : 31 May 2021.
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