Anonym recrute 01 Service Delivery Planning
Service Planning ensures that technical solutions, logistics, financials, and delivery responsibilities are aligned and committed before customer engagement or contract execution.
Scope
- Acts as the bridge between customer deal requirements and the execution teams.
- Ensures end-to-end service readiness before contractual commitments are made.
- Responsible for developing a detailed Service Implementation Plan, covering solution design, responsibilities, schedule, logistics, budget, and delivery risks.
- Runs the structured design review process to progressively refine and validate the plan.
Key Responsibilities
- Planning Gatekeeping
- Design Reviews
- Iterative Development
- Handover to Execution
- Feedback Loop
Deliverables
- Preliminary Service Implementation Plan: Draft plan produced at Preliminary planning stage.
- Records Action Log: Documented minutes, decisions, actions, and risk registers.
- Feedback Reports: Execution learnings, customer change requests, and demand insights fed back to Portfolio.
- Service Implementation Plan: Final, committed plan produced at Detailed Design Review phase.
To apply, please send your CV at : recruitment@bcomsat.com