An International Company recruits 01 Sales Manager Junior
Job description
- Position: Sales Manager Junior
- Department: Sales
Primary objectives of the position
To maximize hotel revenue and guest satisfaction by negotiating group business and coordinating the execution of group business with other departments in accordance with the sales business plan. The job incumbent should be active, proactive, and achieve results. All work is carried out in line with the hotel’s guidelines and sales business plan.
Tasks, duties and responsibilities
- To maximises hotel revenue across key customer segments
- Achieves budgeted goals by executing sales activities within assigned market segment.
- Makes applicable number of sales calls per week, included in the number is site inspections, follow ups.
- Assists in the development of annual sales goals.
- Assists in the completion of reports.
- Ensure own function operates within cost restraints.
- Maintains effective internal and external communication.
- Meets budgeted sales and profit margins by soliciting, selling, and confirming business as required.
- Prepares proposals with the that are geared to maximize profit while satisfying guest needs.
- Utilizes the “sales success” techniques.
- Uses outside sales calls to solicit existing and new guests
- Qualifies prospective leads.
- Conducts on-site client inspections and entertainment.
- Contacts in-house guests to foster additional business, repeat bookings
- Promotes and increase Rooms sales and hotel activities (restaurant and M&E)
- Develop and implement creative local marketing channels, including social media channels
- Prepare company contracts for the hotel in accordance with current business and pricing conditions
- Coordinates activities related to booked business with other departments
- Communicates guests’ requests to all departments in an effective and timely manner
- Ensures maximum occupancy on a daily basis by performing follow ups on progress of groups and other business booked.
- Increases sales volume and profitability by formulating and executing projects for all market areas as stated in the business plan
- Develops plans, special sales activities, and promotions for assigned market segments.
- Conducts market analysis to determine guest needs, occupancy potential, desired rates, etc…
- Attends Brand sales blitz, and/or trade shows in key market cities to develop new business and to contact established clients in these cities.
- Communicates requests for special accommodation and suites
- Prepares accurate forecasts as requested
- Pre-blocks all special requests or VIP accommodations accurately.
- Keeps Sales Department informed of group booking status
- Communicates with Front Office Manager all Group VIP’s for appropriate treatment
- Ensure all reservations are tracked correctly for statistical purposes
- Follows up on commissions and other fees paid to travel agencies etc.
- Liases with the Accounts Payable Department regarding credit issues
- Seek business opportunities for other hotels within the Region while conducting sales calls (primary focus being hotel employed at)
- Thorough research to be conducted during customer meetings in order to avoid information duplication sourcing.
- Conduct sales reports
- Monthly sales lead list to be maintained and sent to hotel sales team
- Maintains proper flow of information within the hotel by reviewing sales work file of assigned accounts.
- Accepts flexible work schedule necessary for uninterrupted service to hotel guests and stakeholders.
- Continuously seeks to endeavour and improve the department’s efficient operation, and knowledge of own job function.
Job Requirements:
- University Degree-level qualification in a relevant field
- 3 years’ experience as Sales Manager in the hospitality industry preferred
- Positive attitude and good communication skills
- Fluent in English speaking and writing, knowledge of other language is an advantage
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure and under own initiative
- Experience in a sales role with a proven track record to close a sale
- Knowledge of local market
- Knowledge of hospitality
- Opera skills
- Passion for sales and for achieving targets and objectives
Apply
CV + letter of motivation in English by email : hello@nolaltd.com
Application deadline: 31 Jan 2021.