Amadeus recrute 01 Gestionnaire de Compte executif

Amadeus hiring Account Executive.

In accordance with the ACO’s commercial policies and strategy for Account Management, as defined by Commercial GM:

Initiate, follow-up and lead all stages of the sales cycle from prospecting to closure of sales deals in order to meet or exceed the established sales targets, visiting/calling clients and performing product demos as required, liaising/coordinating the various ACO departments to ensure support and satisfaction.
Build, develop and maintain structured relationships with account decision-makers in order to develop opportunities, retain, and expand business within the accounts, liaising/coordinating within the internal organization to ensure customer needs and requirements are met to a highest degree.
Build, develop and maintain relationships with travel agents within the client to promote Amadeus GDS and its products, provide support in the use of the system, visiting/calling clients and performing product demos as required to maximize loyalty from the agents themselves.
Understand deep customer needs both at decision-makers level and travel agents level and channel this knowledge to Management and Product Management/ Marketing departments
Liaise with Sales administration support, Product Management, Operations Management and Finance teams at critical phases during sales & account management process (especially negotiation and deal-closing phases) in order to ensure correct client activation and product and services delivery.
Manage new clients (new travel agencies openings as well as travel agencies previously working with competing GDSs) ensuring correct activation and customer profitability.
Assume full commercial responsibility for clients in portfolio
Comply with objectives set by Commercial GM and Regional Manager, achieving expected revenue, profitability, and satisfaction levels in portfolio.
Maintain a high level of current knowledge of the product portfolio and the benefits of specific products for each targeted customer segment as well as of other segment-relevant information (trends, strategy, competitors, pricing, etc.).
Promote the utilization of product portfolio by the customers in line with commercial strategy and targets
Liase with the training department to organize training sessions in linw with customer training needs
Delivery of Basic Amadeus training and product related training (All Fares, Customer Profile, etc, both via on-site training as well as classroom training

Internal Reporting & Knowledge Sharing

Provide monthly planning and reporting on activities to Commercial GM using different tools.
Transmit relevant client, market and competitor information, as well as product functionality requirements to Commercial GM.

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