Job Description

The Client Representative is responsible for the total client relationship with one or more important IBM clients or competitive prospects, including traditional large accounts, OEMs, alliance partners, business partners, distributors and end-users of IBM technology.The employee guides functional objectives or technologies.

Skills
Environment:

Professional knowledge related to incumbent’s function/business unit and its processes.
Communication/Negotiation
Advise other professionals. Effectively utilize group dynamics. Negotiate to define approaches and goals.
Problem Solving
Recognize complex problems related to functional objectives. Analyze situations and implement solutions, or develop new system elements, procedures or processes. Creativity and judgment applied to developmental work on different projects within the business environment.

Contribution/Leadership

Provides ongoing technical /operational guidance to lead professional work teams, conducts special projects, or manages department(s) (national or international). Understand department/ functional mission and vision. Defines and decides objectives within specified business concept or project and may have responsibility for tools and assigned resources. Utilizes expertise to directly influence people outside department or function. Sometimes no precedent exists.
Impact On Business/Scope
Accountable for department results and for activities and/or projects involving multi-functional teams. Regularly participates in overall functional program planning. Activities are subject to business measurements, impact customer satisfaction, and impact project costs or expenses.

Required Technical and Professional Expertise
Bachelor’s degree
Sales Experience
Preferred Tech And Prof Experience
none

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.