Description du poste

Atos SE (Societas Europaea) is a leader in digital services with pro forma annual revenue of circa € 12 billion and circa 100,000 employees in 72 countries. Serving a global client base, the Group provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry. With its deep technology expertise and industry knowledge, the Group works with clients across different business sectors Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation.

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline.

Mission

The Delivery Practice Head is responsible for managing Budget and P&L of the global practice while ensuring Quality and Cost of services , Operation Performance, Industrialization, People excellence and Implementation of global initiatives (Lean, Automation, Best Practices ).

Responsabilities

Strategy (3YP), Budget, P&L (ER, Project Margin, & Gross Margin), Headcount, Delivery SLA/KPIs, CSAT
Over-all Operations Performance, Quality and Compliance to defined Processes and standard Tooling, managing the Cost of services , Industrialization, People excellence and Implementation of Operational Excellence initiatives (Lean, Automation, Best Practices etc.) for B&PS Practices customers
Responsible for geographical distribution of right skills, costs and Headcount
Responsible for timely and accurate Demand forecast to Resource Management
Processes, tooling, industrialization and best practice deployment, Productivity gain, and other agreed KPI Parameters
Accountable to ensure accurate demand to Resource Management
Leveraging B&PS GD Presales/Deal solution teams for Bid/Solution Management, functional expertise support for the growth of B&PS Business

Inerface

Reporting To
▶B&PS GD COO
Reporting In
▶GD Practice Operations
▶GD Sub-Practice Heads
▶GD Practice Support Functions
GD Support Functions HR, Finance, RM, QSR

Objectives

KPIs
▶External Revenue, Budget, P&L, Project Margin, Gross Margin
▶Industrialization Savings (Automation, Offshoring, Productivity, Pyramid Correction, Demand Reduction, Subcontract Rationalization, Overheads)
▶Delivery SLA/KPI , Productivity
▶People KPIs geographically by Bench, Headcount, Attrition %, Skills
▶Utilization, Cost of Non Utilization, GCM Pyramid , Avg. GCM, Offshore %
▶ CSAT

Interfaces with

B&PS COO
▶GD Operations
▶GD Support Functions*
▶GD Deal Solutioning
▶Sales & Marketing
▶COEs
▶GD PMPR Strategy (3YP),

Reporting To
▶B&PS GD COO
Reporting In
▶GD Practice Operations
▶GD Sub-Practice Heads
▶GD Practice Support Functions
GD Support Functions HR, Finance, RM, QSR

Your Application

If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.
Atos does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the applications process for people with disabilities.