Togo

Maersk Line reruits 01 Sr. CHB Agent

Maersk Line reruits 01 Sr. CHB Agent

Maersk Line

Lomé, Togo
Transports et logistique

Sr. CHB Agent
TogoLomeLocalCustomer ServiceLast application date: 8/6/2021
We are looking for an organized, driven, and experienced candidate to take up the role of Senior CHB Agent for Maersk Logistics and Services Togo. In this role, you will be responsible for ensuring all transit operations on behalf of the company by ensuring compliance with the various procedures related to this activity (Customs tariff, customs code, road regulations, etc.) and timely delivery.
We offerAt Maersk, you’ll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! So, we offer:
i. Results orientationii. Improved commercial and leadership capabilitiesiii. Interaction within broader Area for best practice sharingiv. Creating network within the global organizationv. Understand market and customer driversvi. Improve understanding of how best to generate profit for Maersk
Moreover, you will expand your customer network and enrich your market and product knowledge while enhancing the Maersk’s leadership position and contributing to the continuous success of the Maersk Togo organization
Key responsibilities• Process all transit operations: import and export/road and air/border crossing.• Prepare and send service order to suppliers before execution• Interact with terminal authorities• Inform and advise customer on the formalities of the movement of goods (legal provisions, taxes, guarantees, etc.).• Collect all the documents necessary to carry out the operations properly.• Monitor and validate spending commitments.• Inform the client and the hierarchy of the steps in the progress of the file. Notice of arrival, delays, delivery etc.• Maintain good relations with customers and different administrations (customs, terminals, SEGUCE, Chamber of Commerce, etc.)• Present the status of the files at the daily meeting.• Check and validate all disbursement invoices.• Ensure that all customs directories are followed properly. Customs declarations, temporary admissions, etc.• Develop the skills of employees and other people in the field of transit• To be a force of proposal to internal and external customers to ensure the efficiency of processing operations and compliance with regulations related to the activity of transiter
We are looking forTraining in Transport – Logistics/Transit and Customs. Experienced candidates (a minimum of 6 years) with a background and proven track record in handling customs and transit operations, import and export/road and air/border crossing.• Thorough knowledge of pack Office and Sydonia platform for declarations• Proven negotiation ability• Outstanding professional performance and experience within logistics, transit, and customs clearance• Strong leadership and team working abilities• Proactive and complex problem solving minded• Active Listening, critical thinking and decision-making capacities• Strong independent drive to achieve success in your work• Knowledge of principles and processes for providing customer and personal services• Fluency in both French and English
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