IT Technical Support Internship
Localisation Dakar / Sénégal
Expiration 19 Mai 2017
Description de l’offre
JOB SUMMARY
World-Class Skills is about Microsoft plans to develop a Self-sustaining, world-class education platform, both online and offline, to help Africans develop skills for entrepreneurship and improved employability and competitiveness.
Microsoft, in partnership with the host organization, offer you a unique opportunity to kick start your career. The internship program will provide you with a real-world work experience and new skills while working for a leading technology organization on the African continent.
A technical intern should have:
· Problem Solving skills
. Willing to learn
. Critical thinking mindset
. IT and Cloud background
· LAN Knowledge
· Help Desk Experience
· Verbal Communication
· Operating Systems
· Phone Skills
. Customer Service
· Quality Focus
· PC Proficiency
· System Administration
RESPONSIBILITIES
. Troubleshoot and resolve customers problems
· Deployment of Office365 solutions to customers
· Support Office365 tickets as opened in the helpdesk partal
· Provide training to customers on Office365 capabilities
· Support the marketing team on Office365 technical issues
· Sever administration
· Test and document software
· Database management
· All tasks concerning the installation, migration and support of a sever system
· Microsoft Cloud products installation and support
Coordonnées de l’offre
Click to the link below https://www.fuzu.com/jobs/it-technical-support-internship-in-senegal-dakar-microsoft-4afrika-skills