Maersk recrute 01 Area CI Partner
This offered role is to drive continuous improvement and support performance management in the Area CX & Execution across the assigned business area (Ocean, SCM, 4PL, LCL, Landside or Customs). This includes anchoring and facilitating project prioritization as well as ensuring readiness in support of CX Leaders and their teams.
As an Area Continuous Improvement Partner you will be Analyzing and identifying areas of improvement, and supporting the implementation of changes/improvements in relevant functional areas.
Main Responsibilities:
- Responsible for the acceptance and application of global standards in local CX & Execution teams, including change management.
- Open and constructive challenge of standardization practice that does not facilitate customer quality, increase efficiency and a digitization agenda.
- Support Area CX Manager on defining complementing local metrics to the global KPIs and ensure performance management cycles are in place and followed up across CX & Execution teams.
- Coordinate and review all functional excellence activities in Area and develop change management strategies to ensure successful implementation and adoption of changes.
- Promote continuous improvement mindset in the CX & Execution teams in coordination with GSC Supporting teams via application of LEAN techniques/tools.
- Identity current process and/or CX & Execution Gaps and propose solutions to improve CX & Execution outcomes across assigned business area.
- Co-create or facilitate TIP with with quantifiable savings in cost or effort; or improvement to ‘
Requirements:
- 3 TO 5 years of experience in the logistics and transportation field.
- Continuous Improvement mindset, right sense of urgency, and capability to understand bigger picture of priorities and global constraints.
- Process Improvement and mapping & Project Management skills.
- Strong Communication and stakeholder management skills and a good understanding of the Agile methodology.
- Highly structured and Analytical (Root cause Analysis / Lean Tool/ Power BI/ Visio /Excel).
- Result driven, goal oriented and motivated.
- creativity and Innovation.
- Fluency in French and English.