UNDP Dakar recruits 01 Human Resources Associate
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| Description de l’offre
Human Resources Associate
UNDP Dakar, Sénégal Background UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks. UNDP, as an integral part of its mission to fight poverty and improve the lives of people around the world, is committed to being open, transparent and accountable. As part of this commitment, UNDP adopted International Public Sector Accounting Standards (IPSAS) and established a Global Shared Service Unit (GSSU) to provide IPSAS transactional recording (in the areas of revenue, expenses and fixed assets), procurement, advisory and support services to UNDP Offices worldwide, and to provide training to UNDP Offices where needed. Human Resources services within the GSSU was set up earlier in 2003 in Copenhagen and it provides customized service packages to more than 40,000 UN personnel from agencies, funds and programmes across the UN System. GSSU/HR in Copenhagen has established a legacy as a major Human Resources administration center within the United Nations and is recognized as a center of excellence. The Global Shared Service Unit (GSSU) is part of the Bureau for Management Services (BMS). In the area of Human Resources, the GSSU supports both staff and management in UNDP offices and units, with the full cycle of HR services ranging from recruitment, talent management, learning and development, HR policy and advisory services, benefits and entitlements management, payroll and banking transactions. The Personnel Service Agreement Unit (PSA Unit) is part of the Global Human Resources Regional Service Center (GHRSC) in Istanbul and is responsible for HR life cycle administration including onboarding, hiring, life/organization events, the determination and implementation of benefits and entitlements and end of service matters for all holders of international and national Personnel Service Agreements (IPSA and NPSA respectively) and customized Partner Personnel Service Agreements (PPSA) for all UNDP Bureaux and offices. Under the overall guidance and supervision of the P3 HR Specialist in Istanbul, the HR Associate is accountable for service provision, transactions and advice to internal and external clients and managers on the full HR life cycle administration for NPSAs in a way that is consistent with the purpose and objectives of the Clustering Business Case, which intends to support UNDP Country Offices by providing cost-effective solutions, improving governance and controls and increasing efficiency. The incumbent interprets and applies the NPSA policies, procedures and guidelines, establishes internal procedures, maintains high workforce morale with other team members, provides solutions to a wide spectrum of complex HR administrative issues, and where necessary ensure full compliance with the Staff Rules and Regulations. The incumbent promotes a collaborative and client-oriented approach, sharing knowledge and best practice, including conducting training courses and coaching. Clients with whom there is direct contact may include other units in UNDP such as OHR and OFRM in BMS, as well as HR focal points in UNDP Country Offices worldwide and other UN entities such as UN Payroll, UN Insurance, UNJSPF as necessary. The Human Resources Associate is accountable for the integrity, transparency and equity of the management of resources, particularly the contracts, benefits and entitlements management as well as through advisory service to clients and partners. The Human Resources Associate is jointly responsible for meeting the agreed GHRSC work plan deliverables supporting the overall HR Strategy. The Human Resources Associate supervises, trains and guides the HR Associate(s) assigned to the respective regional portfolio and undertakes day to day guidance to the team, in order to meet the work plan deliverables. Duties and Responsibilities Advisory/Expected Results Benefits • Comprehensive HR strategy including benefits and entitlements management. Consistent approach in compliance with NPSA Policies and Procedures and where necessary, Staff Rules and Regulations. Administration/Expected Results The HR Associate (NPSA) Has Approval Authority For Non-discretionary Decisions Under The Applicable Policies And Procedures With The Financial Level Of Authority To Achieve The Following Results Administer, certify and approve processing of Benefits and Entitlements in full compliance with applicable NPSA Policies and Procedures and the Financial Accountability Framework. • Equity and transparency in the application of NPSA Policies and Procedures. Client understanding and confidence in the GHRSC as a credible HR service provider. Payments/Expected Results Determine And Approve Financial Entitlements Related To Contracts, Including Hires, Life And Organization Events, End Of Service, Ongoing Entitlements And Salaries In The ERP To Achieve The Following Results • Accurate determination of financial entitlements of personnel transactions. Timely processing and approving of financial payments to support NPSA policies. Workload Coordination/Expected Results Responsibilities Responsible for the performance management and learning plan of team members to achieve the following results Act as a coordinator of the workload of the Team to ensure that work plan deliverables are met. • Optimal use of personnel resources within the Team. Team members meet their learning plan and results planning. Knowledge Management/Expected Results Requirements Identify areas for improving processes and HR policies and developing business requirements to maximize efficiency and simplify procedures to achieve the following results • Recommendations for improved and new HR policies and guidelines. Competencies Core Competencies Innovation Level: Adept with complex concepts and challenges convention purposefully • Ability to make new and useful ideas work Leadership Level: Generates commitment, excitement and excellence in others People Management Level: Models independent thinking and action • Ability to improve performance and satisfaction Communication Delivery Level: Meets goals and quality criteria for delivery of products or services Technical/Functional Competencies Level: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise • Knowledge of HR management issues and principles and the ability to apply them to strategic and/or practical situations Compensation And Benefits Management Level: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise • Ability to plan, direct, coordinate and implement compensation and benefits plans for the Organization Case Management Level: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise • Ability to organize, record and manage personnel interactions with HR including but not limited to terminations, separations, visa management, vacancy management, HR crisis situations etc. Employee Engagement Level: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise • Ability to motivate and inspire internal resources Service Delivery Coordination Level: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise • Ability to coordinate and deliver services in line with unit work plans and Service Level Agreements and standards of excellence in UNDP Learning & Development Level: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise • Knowledge of enterprise learning and development issues, concepts, and principles, and ability to apply them to enhance the fulfillment and performance of employees Problem Solving Level: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise • Accurately accumulating information and its analysis; forecasting potential problems and planning; allowing for alternative, creative solutions and identifying most reasonable solutions Knowledge Facilitation Level: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise • Ability to capture, develop, share and effectively use information and knowledge. Education Required Skills and Experience • Secondary Education with at least seven (7) years relevant experience, or Bachelor’s degree in Human Resources, Business or Public Administration with relevant experience of at least four (4) years. Experience • Minimum 4-7 years of relevant HR experience is required at the national or international level, including some experience specifically in the area of HR transactions, benefits and entitlements administration. Language Requirements • Fluency in English is required. Other Disclaimer Only Senegal/ECOWAS citizens or other legally authorized to work in the country are eligible to apply. Qualified women and members of minorities are strongly encouraged to apply. Only short-listed candidates will be notified. Candidates selected pursuant to this vacancy may be subject to UNDP’s policy on Probation upon assignment. Applicant Information About UNDP Rosters Note: Scam warning The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process.
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