Wave recruits 01 Learning & Development Officer
Job description
At Wave, the L&D Officer role will involve:
- Training needs assessments
- Assess the completeness of the Wave staff course catalogue relative to the processes and policies in use.
- Conduct staff training needs analysis and evaluation to ensure adequate training in order to achieve organization’s OKRs.
- Training material development
- Design, develop and implement clear and comprehensive entry-level, intermediate and advanced level training curricula.
- Support the creation of world-class training and coaching content in consultation with workstream owners
- Create thought leadership in learning and development by researching and socializing leading-edge learning solutions and market trends.
- Training planning and delivery
- Plan and execute individual training sessions for the team and facilitate site and online training activities and events required to meet business needs within authorized budgets
- Keep the training calendar up to date
- Organize team refresher training to address identified training gaps.
- Lead training sessions when needed and train the trainers
- Provide logistical support for course development, delivery, evaluation, process measurements, and cost management.
- Training evaluation
- Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
- Ensure internal and external training program development and delivery meet company objectives and standards.
- Oversee site-level train-the-trainer and mentor training program tracking, evaluation and reporting.
- Quality Assurance and Continuous Improvement Standards for the delivery of Smart Meter, E-Learning and Key Skills Training are to be maintained by respective managers. The review process for all training delivered by their team to maintain quality.
Requirements
- Fluent in French and English – this role will interact regularly with non-French-speaking learners.
- At least 3 years of relevant work experience
Key Details
- Location: Senegal, Côte d’Ivoire or Rwanda.
- You must have work authorization in Senegal, Côte d’Ivoire or Rwanda.
- This is a permanent position.
You might be a good fit if you
- Have prior work experience in a learning & development context; teaching and/or training admin experience in a university, corporate, or government setting is a plus.
- Have excellent organizational and execution skills.
- Enjoy learning and be able to grasp a breadth of fields.
- Teach and present effectively.
- Be able to analyze data at a basic level.
- Use Excel proficiently – You’ll need to prepare basic reports and budgets in Excel. Nothing fancy, but you need to know formulas.
- Have excellent interpersonal skills, be able to produce training content and show up to deliver training sessions.
Pour postuler à ce poste veuillez visiter www.wave.com.