L’UNICEF recrute 01 Chef des Opérations
Chief Operations
Entreprise/Structure: UNICEF
Ville, Pays: Sénégal
Niveau d’études minimum réquis: Non précisé
Expériences professionnelles demandées: Non précisé
Date limite de dépôt de dossier: 12-08-2017
Email de réception des candidatures : Non précisé
Détails de l’offre:
Batch Vacancy: Chief Operations – P4 & P5 level, UNICEF West and Central Africa (WCAR)
Job Number: 506097 | Vacancy Link
Locations: Africa: Senegal
Work Type : Fixed Term Staff
UNICEF works in 190 countries and territories to protect the rights of every child. UNICEF has spent 70 years working to improve the lives of children and their families. Defending children’s rights throughout their lives requires a global presence, aiming to produce results and understand their effects. UNICEF believes all children have a right to survive, thrive and fulfil their potential – to the benefit of a better world. Click here to learn about UNICEF http://bit.ly/2hfkbKE
For every child, a future…
Children in West and Central Africa have their rights violated on daily basis to an extreme extent. They die from malaria, diarrheoal diseases and vaccine-preventable diseases such as measles. To learn more about UNICEF’s work in the region, please visit: https://www.unicef.org/wcaro/english/
The West and Central Africa Region (WCAR) launched a batch recruitment exercise in the area of Operations at the P4 and P5 level to fill current and upcoming vacancies in the region and to populate the Operations talent group. Please complete the questionnaire when applying to identify the countries in WCAR you are interested to work in.
If you are a passionate and committed professional and want to make a lasting difference for children, the world’s leading children’s rights organization would like to hear from you through your application to the following:
◾Chief Operations P4 level and P5 levels:
The Chief of Operations is part of the Senior Management, and report to the Representative. The Chief acts as an advisor to the Management team on all aspects of the Country Office (CO) management and operations in large offices. The Chief is responsible for providing authoritative managerial and technical leadership to the CO Operations Team, in the planning, implementation, management, monitoring and quality control of the timely and efficient delivery of financial, administrative, procurement and logistics, and ICT services that are fully integrated and in support of country program strategies and activities; and in full compliance with organizational strategic plans, policies, procedures and guidelines and standards of performance, ethics and integrity. The Chief fosters collaboration within the office and with other UN agencies and actively participates in and contributes to activities promoted by the UNDG.
How can you make an impact…?
1- Create an enabling environment for Programme Implementation
Lead the Operations function by creating an enabling environment for country offices to contribute to the implementation of UNICEF strategic Plan for 2018-2021. This entails contributing to the formulation and implementation of change strategies to support delivery of results on four interconnected elements: (a) internal governance, as UNICEF continues its transformation into a more transparent and accountable organization; with a significant attention to fraud prevention (b) management, focused on results, efficiency, effectiveness and collaboration; this include simplification of business processes (c) people, including a workforce that is versatile, diverse, empowered and mobile across different contexts and sectors; and (d) knowledge and information systems that contribute to programmatic results or organizational efficiency and effectiveness.
2- Managerial and technical leadership
◾Establish the Operations section work plans with the team; set strategies and performance targets and indicators to determine priorities and to monitor progress. Monitor overall team performance to ensure results are achieved according to plans, objectives and performance standards/indicators.
◾Establish clear individual performance objectives, goals and timelines; and provide timely guidance to enable the team to perform their duties responsibly and efficiently. Plan and ensure timely performance management and assessment of the team.
◾Provide authoritative technical and operational advice on the application, interpretation and implementation of operational policies, procedures and guidelines to the Representative and CO internal and external colleagues and stakeholders. Resolve complex operational issues and/or recommend (and record) deviation from policies and guidelines that maybe required in achieving organizational/CO needs/goals.
◾Routinely monitor financial exception reports to assess unusual activities and transactions and investigate anomalies. Inform Representative and relevant CO/HQ colleagues of results and any need for follow up action.
3- Financial planning and fiduciary responsibility
◾Prepare the CO financial and administrative plan (budget) for the CPMP in close collaboration with internal stakeholders. Lead and supervise all stages/steps of the financial planning and preparatory processes to ensure the financial plan fully meets the CO and organizational program operational needs and to ensure compliance with organizational guidelines and frameworks (e.g. Risk Management, Governance, (RMC).
◾Participate in country program planning and review meetings to advise on financial program planning and preparation and to determine operational needs/plans resulting from new programs and business processes.
◾Oversee the delivery of available funds for UNICEF operations while minimizing financial risks. Safeguard the cost effective use of resources by systematically monitoring, assessing and verifying the use of financial resources according to plans, allocations, policies and guidelines. Take decisions/approve major (as per delegation of authority) transactions and disbursements of financial and administrative resources. Keep stakeholders informed to facilitate timely action to achieve results.
◾Oversee all financial transactions/services (banking, benefits administration/payroll, treasury, accounts) and monitor and evaluate results delivered by the team to ensure services meet organizational and client needs. Establish effective control, monitor compliance with rules and guidelines and institute necessary improvements to manage risks and to enhance performance and efficiency.
◾Review and/or submit mandated management/statutory CO financial and accounting reports to UNICEF Board/Bodies/Donors for management development planning, management and/or oversight ensuring reliability of data and compliance with guidelines.
◾Oversee cash management process such as replenishment for adequate liquidity, cash accounts, as well as bank relationship, BCM transactions, electronic banking, etc.
◾Collaborate with audit/evaluation reports to provide answers and to follow to resolution observations and recommendations.
4- Administrative services including staff security and emergency preparedness
◾Arrange/negotiate operational facilities and basic cooperation agreements with host government (e.g. contributions and cash assistance, customs, visas, protocol, security, privileges and immunities etc.). Maintain open and collaborative work relationship to facilitate agreements between UNICEF and the government.
◾Plan and oversee the implementation of all administrative needs and services (e.g. travel, transportation, logistics etc.), including office premises and maintenance, administrative/program equipment and supplies, communications and security arrangements to ensure a safe and healthy working environment for staff and cost effectiveness and compliance with guidelines and standards of ethics and accountability.
◾Oversee and approve the acquisition/procurement, safekeeping, inventory and disposal of assets in accordance with organizational rules, regulations and procedures and standards of accountability and ethics.
◾Establish security and emergency preparedness and response plans in collaboration with UNICEF EMOPS, UNDSS and UN inter-agency partners to ensure the complete protection of UNICEF staff and their dependents, premises and assets and. Conduct briefings to ensure that the staff members fully understand the emergency procedures and their own responsibility for their protection and that of their dependents.
◾Develop, maintain and test business continuity plans to ensure core services of the CO remain functional as per defined standards
5- Supply & Procurement Management
◾Develop and coordinate the implementation of supply & procurement strategies including sourcing strategy, supplier selection and evaluation, quality management, customer relationship management, e-procurement promotion and introduction, performance measurement.
◾Manage the contract strategy including tendering processes and evaluation and ensure that work processes are effective and responsive to needs. Manage contractual risks including legal implications.
◾Manage the warehousing and stocking of goods maintaining efficient and safe levels to respond to needs in a secure and controlled environment as per rules and regulations and guidelines of UNICEF. Ensure full compliance with IPSAS in the accounting for the procurement, distribution, utilization and disposal of programme goods or the CO’s assets.
◾Ensure full understanding and use of contractual modalities in the office when engaging external services.
6- Information communication technology
◾Plan, manage and supervise the information and communication technology needs of the CO, including implementation of organization wide IT improvements (e.g. Vision) and its appropriate use and application in the CO. Plan support to IT implementation to ensure user capability, Oversee the implementation of measures to ensure a secure and reliable infrastructure IT environment and disasters and recovery.
◾Approve the acquisition of cost effective hardware and equipment according to rules and guidelines to ensure the CO has appropriate and sufficient tools to operate.
◾Keep abreast of trends and development in ICT to leverage technology for management improvement and efficiency. Evaluate impact of ICT on productivity, efficiency and reliability of data/information generated and take prompt action with relevant partners to address weaknesses and improve performance of management information systems in the CO.
◾Lead/provide technical advice on CO initiatives on process review and improvement to leverage advantages provided by VISION (or other IT systems). Promote among staff continuous learning and effective use of hardware and software (e-tools, apps, etc.) to maximize productivity.
7- Advocacy, networking and partnership building
◾Build and strengthen strategic partnerships with global/regional/country office Advisers/Specialists and practitioners through active networking to promote common approaches, encourage partnerships and to advocate best and coherent practices.
◾Participate and/or represent UNICEF (as delegated/designated) in key events/meetings and in inter-agency discussions and planning on operations (including emergency/security planning) to ensure organizational position/priorities are fully considered and integrated in the in development planning/agenda setting and to build alliances to encourage working together and coherently as a UN system to enhance program efficiency and operations reforms (e.g. HACT, common premises/services).
◾Manage consultative committees and bodies (e.g. CRC, PSB, PBR) throughout all stages of consultations and deliberations to provide guidance, training and/or briefing on process and policies.
8- Knowledge management, performance improvement and capacity building
◾Promote critical thinking and introduce innovative approaches and good practices in the COs’ operations management, in support of and compliant with organizational rules, regulations, practices and approaches. Institutionalize and share best practices and knowledge learned with global/regional colleagues to contribute to organizational development initiatives to strengthen management and operations. Continuously develop and strengthen explicit knowledge within the section to ensure institutional memory is maintained and enriched. Lead/plan/implement capacity building initiatives to enhance competencies in operations management and services in the CO
◾Pursue innovation documenting new processes to work and embed them into the design of new approaches
◾Monitor and evaluate operations’ performance to identify weakness, areas for improvement and potential problems. Take appropriate action and/or alert relevant colleagues for timely action. Implement management improvements to maximize efficiency and performance in operations.
Operations is the strategic business partner at country management level that SUPPORTS PROGRAMME IMPLEMENTATION, leading the adequate planning and utilization of RESOURCES through operational solutions that drive value for money and maximizes the resources available FOR THE ACHIEVEMENT OF RESULTS FOR children. Based on that vision, the Operation functions are being reviewed and some changes to their roles are foreseen.
To qualify as a Change Agent for every Child, you will have…
◾An Advanced University Degree in business management, accounting, audit, economics, financial management or other related social sciences is required.
◾Relevant years of professional working experience at the national and International levels in office in financial management, audit and business operations in an international organization and/or large corporation is required.
◾P4 level posts: Eight years (08) professional working experiences
◾P5 level posts ten years (10) professional working experiences (Proven experience in managing successful client-oriented work units. Experience in working with corporate Enterprise Resource Planning (ERP) system and International Public Sector Accounting Standards (IPSAS) is highly desirable)
◾Familiarity and work experience in emergency duty station is an asset.
◾Experience in humanitarian field preferably UNICEF and good knowledge of the African continent is an asset.
◾Fluency in English and French (written & verbal) is required for French Speaking countries. For English speaking countries, English is required. Knowledge of an additional UN Language (Arabic, Chinese, French, and Russian) will be considered an asset.
For every Child, you advocate and demonstrate…
Our core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.
Chief Operations – P4
Chief Operations – P5
– Leading and supervising (II)
– Formulating strategies/concepts (II)
– Analyzing (II)
– Applying Technical Expertise (II)
– Planning & Organising (III)
– Leading and supervising (III)
– Formulating strategies/concepts (II)
– Analyzing (II)
– Deciding & Initiating Action (II)
– Relating and networking (III)
– Following Instructions & Procedures (III)
Functional Competencies:
To view our competency framework, please click here.
All positions are Fixed Term, with contract duration of two (2) years, renewable.
This position is classified as “rotational” which means the incumbent is expected to rotate to another duty station upon completion of their tour of duty.
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified candidates from all backgrounds to apply.
Closing Date Sat Aug 12 2017 00:55:00 GMT+0200 (Paris, Madrid (heure d’été))