Fircroft hires 01 Key Account Manager(Telecom)
Localisation Dakar / Sénégal
Expiration 21 Mai 2017
Description de l’offre
Job reference: RMS0179331
KEY ACCOUNT MANAGER (TELECOM)
Location: Senegal
Job type: Permanent
Duration: permanent
The Company: Our client is a leading provider of mobile financial and value added services.
The Role:
* Establish productive and professional long-term relationships with stakeholders at all levels
* Coordinate the involvement of company personnel, including service, technical support, finance, marketing and management resources, in order to meet account performance objectives and customer’s expectations
* Optimize service performance from a financial point of view
* Assess, clarify and validate customer needs, including roadmaps and tenders, on an on-going basis
* Monitor the market and competitor activities
* Regular reporting on sales activities, opportunities, threats, project progress etc.
* Proactively lead a joint company-strategic account planning process that develops mutual performance objectives and financial targets
* Drive solutions-orientated efforts that address the customer situation
* Achieve assigned service performance targets from SLA and financial perspectives
* Achieve sales targets for new business (cross-selling opportunities)
* On-time payment collection
* Complete strategic account plans
* Active member of integration project team and ensure on-time service launches
* Maintain high customer satisfaction ratings
* Arrange meetings between CXO level account personnel and the company’s management
Essential Skills / Qualifications:
* 5 Years of verifiable experience in Large Account Management
* Proven sales track record of Telecom and/or VAS services/solutions
* Sound understanding of the culture, politics and (regulatory) policies in Senegal and a good insight into the telecom industry
About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft’s services
refer to the link below to apply.
Coordonnées de l’offre
Click to the link below : https://www.fircroft.com/Jobs/Apply.aspx?i=11891d16-107b-4bab-9c33-7b9fdcbf8065&doQuickApply=1